There is nothing you have to fear if you notice that a bigger pharmacy has shown up in your town. While you are going to lose a little bit of business, you are not going to be out of business either. People always need supplies and health supplements and their medicines. You will have more than enough customers. The problem is that you may lose too many over a period of five or six years, if you are not careful.
What you should be doing is making the right changes so that you can compete with the bigger brands that are out there. Say there is a CVS or a Walgreens coming to your town. That is a good sign for the market, as it means more competition and that always helps the customers. You can even get help from having more competition as it means you are more focused on delivering a great service.
One of the ways that you can make a change is to invest in retail pharmacy computer systems. These are going to make all the difference to your venture. By having a computerized system at your pharmacy, you can make big changes. You will be able to digitally accept medicine and you can also use the system to manage your inventory.
The entire process of how you are running your pharmacy is going to be smoother than it was in the past. Patients will be surprised at how seamlessly they can pick up their prescriptions, and they will start to realize there is no reason for them to go to a bigger pharmacy, especially if you have a convenient location in the town. That is why you must make sure that you are taking those steps to modernize your operation so that you are not falling behind the new competition that has arrived in your town.